Frequently Asked Questions
Everything you need to know about Red Teak Furniture, our process, and our products
What is your lead time for custom furniture?
Our typical lead time is 8-14 weeks, depending on complexity. Rush orders are available on a case-by-case basis. We'll provide a specific timeline during your initial consultation.
Do you offer deliveries?
Yes, we do! All deliveries include professional handling and care to ensure your furniture arrives in perfect condition. Contact us for a delivery quote based on your location.
Can I see fabric and material samples before ordering?
Absolutely! We send curated sample kits to all custom order clients. You'll receive fabric swatches, wood finishes, and material options to review in your own space.
What warranty do you offer?
All Red Teak Furniture furniture comes with a lifetime structural warranty. We cover any manufacturing defects and offer comprehensive support for repairs or refinishing.
How do you ensure quality in handcrafted pieces?
Each piece goes through 7 stages of quality control from creation to delivery. Our master artisans personally inspect every detail, and we only use premium, sustainably sourced materials.
Do you offer design consultation services?
Yes! Our design consultation is complimentary for custom orders. We'll discuss your vision, space requirements, style preferences, and recommend pieces that work best for your home.
What customization options are available?
Nearly everything can be customized: dimensions, materials, upholstery colors, finishes, hardware, and more. Our artisans will work with you to create your perfect piece.
How should I care for my Red Teak Furniture furniture?
We provide detailed care instructions with every purchase. Most pieces require minimal maintenance—occasional dusting and using appropriate cleaners for materials. Premium finishes develop beautiful patina over time.
Didn't find your answer?
Our team is happy to help. Reach out via WhatsApp or email for personalized assistance.